Where are you located?
We are located in Ramsey in the Isle of Man, UK. We will happily accept repairs from mainland UK.
Who covers the postage cost for sending the graphic card to and from the repair shop?
Customers are responsible for covering the postage or shipping costs associated with sending their graphic card and for its return. We recommend using a reliable shipping method with tracking and insurance to ensure the safe arrival of your graphic card. Additionally, it’s important to package the graphic card appropriately to avoid further damage during transit. If you have any questions about shipping options or need assistance with packaging guidelines, please don’t hesitate to contact us for guidance.
How long does a typical repair take?
Repair times can vary depending on the complexity of the issue. However, we strive to provide quick and efficient service, with most repairs completed within a few days.
Do you offer a warranty on your repairs?
Yes, we stand behind our work with a warranty on all repairs. Specific warranty terms may vary depending on the nature of the repair but typically stand at 3 months.
Do you repair both desktop and laptop graphic cards?
Yes, we have experience repairing graphic cards for both desktops and laptops.
How much will the repair cost?
Repair costs can vary depending on the extent of the damage and the parts required. We offer free diagnostics to provide you with an accurate quote before proceeding with any repairs.
Do you repair graphic cards from all manufacturers?
Yes, we have experience working with graphic cards from all major manufacturers, including NVIDIA, AMD, and others.
Is it better to repair or replace a faulty graphic card?
We will assess the condition of your graphic card and provide you with recommendations based on factors such as cost-effectiveness, performance, and availability of replacement parts.
Do you offer on-site repairs or pickup/delivery services?
At this time, we primarily operate as a drop-off repair service. We do accept repairs via post so feel free to contact us.
What if I don’t reply or pay an invoice?
In the event that a customer does not respond to communication attempts or fails to pay the repair fee within a reasonable timeframe, we reserve the right to retain the graphic card after a period of six months from the initial contact. This policy allows us to manage our inventory and ensure that we can continue to provide efficient service to our customers. We understand that circumstances may arise, so if you anticipate any delays or have any concerns, please don’t hesitate to reach out to us. We’re here to assist you every step of the way.

FAQ